We can install home and business broadband services and also routers that provide redundancy and business features such as Virtual Private Network (VPN) connections for remote access.
If you are finding it difficult to get answers to why your line doesn’t work as you feel it should, you will have experienced how difficult it is to get your provider to accept there is a fault. They will tell you that there is no fault or that it must be your router or the filter as it all tests out fine. If you can get them to call an engineer out you will be warned the call out could result in charges of £400.
We can troubleshoot broadband faults using professional test equipment that will diagnose your line and provide you with the results in a full report that can be used to provide evidence to ISPs and other providers of the exact fault.
The reports that can be provided will clearly indicate any faults and more detailed information can be sent directly to the provider that will remove any hesitation in calling out an engineer, or provide proof that the fault is with their own network.
To discuss how we can assist in troubleshooting any broadband issues you have or to see if any refinements to your network can provide better speeds or redundancy Contact Us
We are an Eclipse Internet referrer and as users we are happy to recommend their broadband for the reliability, speed and the great customer service. Click the logo to visit their site.